Stop reading alarms.
Close the loop.
Ritam — MatreComm’s AIOps engine (a true DarkNOC, lights-out NOC) — is the brain that turns intent into action. Declare the outcome you own; Ritam holds it true.
It ingests every signal, collapses the storm to one root cause, and remediates — then verifies and learns. On-prem and sovereign.
Networks are run by alarm, not by goal.
Every domain has its own NMS, its own team and its own alarms. Faults are chased vendor-by-vendor after they hit, headcount grows with complexity, and no one is steering toward a declared outcome.
Declare the outcome. Ritam holds it true.
You stop watching alarms and start declaring what the network must hold. Ritam measures it, drives toward it, and pre-empts anything drifting toward breach.
WATCH → DX → PLAN → ACT — a closed loop, not a dashboard.
Ritam replaces alarm-watching with a continuously-running cycle. It runs the same loop across every domain, all day, every day.
Sense everything
100% telemetry across every domain — SNMP, gRPC/gNMI, syslog, flow, API. Zero blind spots.
Predict & diagnose
TSLAM4b flags degradation ahead of impact; ARGUS names one cross-domain root cause, typically in <60s.
Decide the safe fix
Ritam reasons over the cause and your runbooks — blast-radius and policy checks before anything runs.
Act & learn
Multi-vendor action via NETCONF/YANG, on approval and fully logged — then it verifies the fix and learns.
Three engines under one brain.
Ritam's reasoning is three specialised models working together — predict, reason, correlate — each earning its place in the loop.
Temporal-spatial anomaly detection — a behavioural fingerprint per entity. Flags degradation ahead of impact; 90%+ of noise suppressed.
Multi-turn causal reasoning — one true root cause across domains, typically in under 60 seconds. Tells a misconfiguration from a genuine attack.
Transfer-vectors & event correlation — separates causal chains from coincidence, killing the false-positive RCA that wastes a shift.
Carrier-grade, on-prem, sovereign by design.
A data plane built for millions of events per second, a reasoning core that runs entirely in your data centre, and closed-loop control back out to the network.
One fault, three domains, under a minute.
An optical event in transport cascades into a mobility outage — a chain no single-domain NMS can follow. Ritam connects it and pre-empts the customer impact.
Transport
An optical span's OSNR slopes down on a Nokia system — ~60 min to an OTN fault.
Transport
The correlated IP/MPLS LSP on the same physical route begins to flap.
Mobility
5G core sessions riding that backhaul path start failing setup.
Ritam
Links all three to one root cause, pre-positions traffic and re-routes the LSP — before the span drops.
Ritam is horizontal. It powers the whole portfolio.
The same engine runs beneath both suites — prove it in one place, extend it across the estate without re-integrating.
Carrier operations
Mobility, transport and access — run by experience and reliability goals.
The programmable enterprise
Network, security, applications and IT — plus experience and compliance surfaces.
Goal-driven ops, live at Tier-1 scale.
This isn't a lab benchmark. Ritam runs a multi-vendor NOC in production for a Tier-1 Indian operator — auditable metrics from a real network. On-prem is the default; the same deployment proves it also runs cloud-native at hyperscale.
Tier-1 Indian mobile operator
Auditable production metrics from a live Tier-1 deployment — operator reference calls by arrangement.
The engine, on screen.
What an operator sees when Ritam is holding the network true.
Built to sense everything, everywhere.
Autonomous — and answerable to you.
Autonomy without control is a liability. Ritam is built so operators stay in command and every decision is auditable.
Approval gates
You approve what matters. Ritam proposes and dry-runs before any material change — nothing surprising ever executes.
Explainable RCA
Every root cause shows its evidence chain — the correlated signals across domains that led to it. No black box.
Sovereign & on-prem
Runs in your data centre on an on-prem Qwen3 MoE LLM — full data residency. Proven cloud-native at hyperscale too.
Full audit trail
Every action, approval and outcome logged — ready for compliance, post-incident review and operator sign-off.
The Ritam console.
The alarm storm collapsing to one root cause, the WATCH→DX→PLAN→ACT loop mid-flight, and an approval gate awaiting sign-off.
Frequently asked questions
What is Ritam?
Ritam is MatreComm's agentic, goal-driven AIOps engine — a true DarkNOC. Ritam ingests signals from multi-vendor network infrastructure, collapses alarm storms to a single root cause, and remediates in a closed loop: WATCH → DX → PLAN → ACT. It runs entirely on-premises, including its own language model, so no telemetry leaves your data centre.
What is a DarkNOC?
A DarkNOC is a lights-out network operations centre — instead of operators watching alarm screens, software continuously watches, diagnoses, plans and acts. MatreComm uses DarkNOC for this operating model, and Ritam is the engine that makes it possible.
How is Ritam different from a traditional NMS or monitoring tool?
Traditional NMS and monitoring tools surface alarms and leave diagnosis and repair to people. Ritam closes the loop: TSLAM4b, its time-series model, forecasts degradation ahead of impact, and Ritam typically identifies a single cross-domain root cause in under 60 seconds — measured from the arrival of the first correlated alarm at ingest to the root cause being named. Remediation then executes across vendors through NETCONF/YANG and gNMI, and Ritam verifies the fix held and learns from the outcome.
How does Ritam compare to other AIOps platforms?
Most AIOps platforms are event-correlation and noise-reduction layers: they cluster alarms and hand a shorter list to an engineer. Ritam is built to act — plans are checked for blast radius and policy compliance, executed on your approval, and verified afterwards. Ritam also runs fully on-premises with local model inference rather than a vendor SaaS backend, on a data plane built for carrier event volumes — millions of events per second — and telecom protocol surfaces.
Does Ritam run on-premises?
Yes. The full Ritam stack — including the reasoning core and its on-premises language model — runs inside your own data centre. No telemetry, topology or configuration data is sent to an external service, and there is no dependency on a vendor-hosted control plane.
Is our network data sovereign under Ritam?
Yes. Because Ritam performs all inference locally, network data stays within your jurisdiction and under your control across its full lifecycle — ingest, reasoning, action and audit. This is what allows Ritam to deploy in environments carrying data residency obligations.
Does Ritam take actions autonomously?
Ritam acts under your authority, not independently of it. Every plan passes blast-radius and policy checks before execution, actions run on your approval, every action is logged, and the result is verified afterwards. You stay in command.
Which vendors and protocols does Ritam support?
Ritam ingests SNMP, syslog, gRPC/gNMI, NETCONF, flow data, REST, TL1 for optical and BGP-LS, and acts back through NETCONF/YANG, gNMI and vendor APIs. Production integrations span 40+ vendors across mobile, optical, IP/MPLS and access domains — the full vendor list is available on request. Ritam is vendor-neutral by design, and custom or proprietary protocols can also be supported.
See Ritam hold your goals true.
A performance-guaranteed PoC on your priority domain — baselined, KPI-gated, reversible.