Solutions · Public WiFi & ISP

Operate millions of endpoints
with a lean team

Public WiFi and broadband operators run on thin margins and huge endpoint counts. MatreComm scales alert triage and self-healing to match — so growth in subscribers doesn't mean linear growth in ops headcount.

The challenge

Scale is the business — and the operational burden

Endpoint count outpaces team size
Millions of access points and CPE devices generate more alerts than any manual triage process can absorb.
Margins don't fund headcount growth
Thin per-subscriber margins mean operations cost has to scale sub-linearly with subscriber growth.
Experience is the whole product
With little to differentiate on besides reliability, a degraded connection is a direct churn risk.
Why MatreComm

Built to operate at endpoint scale

Carrier-Grade Throughput

Handles millions of events per second — built for endpoint scale, not adapted from smaller deployments.

Automated Triage

Suppresses noise and auto-remediates known-pattern issues, so headcount doesn't scale with endpoints.

Experience-First Monitoring

Tracks real connection quality per subscriber, not just aggregate uptime metrics.

Lean Cost to Operate

Consolidates monitoring tooling into one platform, cutting licensing and integration overhead.

Who it's for

Built for the people scaling the network

Operations Director

Scale endpoint count without a proportional increase in ops headcount.

CTO

Consolidate monitoring tooling into one platform built for endpoint-scale throughput.

Customer Experience Lead

Catch connection quality issues before they turn into churn.

Millions of endpoints. One operations team. Built for that math.
FAQ

Frequently asked questions

How does MatreComm keep ops headcount flat as subscriber numbers grow?

By removing the manual triage step. Ritam suppresses redundant alerts before they reach an engineer and auto-remediates known-pattern issues through pre-approved runbooks, so operational load scales with incident classes rather than with endpoint count.

Can it handle millions of access points and CPE devices?

Yes. The platform is built for carrier-grade throughput — millions of events per second — on a data plane of Redpanda for streaming, ScyllaDB for state and JanusGraph for topology.

Does it support PM-WANI public access?

Yes, through CraftWANI: captive portal, RADIUS/RADSEC, eKYC, IPDR and C-DOT registry interop, alongside enterprise WiFi managed by experience goals.

Does it measure per-subscriber experience or just aggregate uptime?

Per subscriber. Real connection quality is scored session by session, so a degraded experience is visible even while aggregate availability metrics look healthy.

We already run several monitoring tools. Does this add another?

It is meant to consolidate them. In deployments to date, between 5 and 15 separate tools have been consolidated onto one platform — operators typically run a stack per domain with no correlation between them, so unifying cuts both licensing and integration overhead.

Get started

Scale your network without scaling your team.

Talk to a solutions architect about operating at endpoint scale.