The AI-driven
programmable enterprise.
Stop operating your estate by hand. Declare the outcomes you want across network, security, applications and IT — and let Ritam (our AIOps engine) make them so, and hold them true.
You stay in command: Ritam proposes and executes; you approve what matters.
The legacy enterprise is operated by hand.
Every domain runs on its own tools and its own team. Nothing is connected, nothing is declarative, and the operation reacts to failure instead of preventing it.
Network
Multi-vendor optical, IP, RAN, WiFi — each in a separate NMS, no cross-layer view.
Security
SIEM, firewalls, endpoint — signatures fire after the attack, correlated by hand.
Applications
APM and logs in yet another silo — latency blamed on the app when the cause is the network.
IT & Cloud
Assets, tickets, multi-cloud spend in spreadsheets and consoles that never reconcile.
A programmable enterprise runs on intent, not effort.
You stop clicking through consoles and start declaring what you want. The platform figures out how, executes it across every domain, and keeps it true.
Four stages from legacy to programmable.
Every domain travels the same curve. Ritam carries each stage to the next.
Reactive
Users report faults. Teams chase alarms by hand.
→Proactive
Correlation surfaces issues before the ticket storm.
→Predictive
Degradation seen 30–90 min ahead. Teams act, not react.
→Programmable
You declare intent; Ritam executes across every domain, on approval.
→◆ most enterprises are here today — at Reactive or Proactive
Ritam — the AIOps engine that makes it programmable.
Ritam (a true “DarkNOC”) is the continuously-learning brain that turns intent into action. It ingests everything, reasons across domains, executes on approval, and learns from every outcome — on-prem and sovereign.
Sense everything
100% telemetry across every domain — SNMP, gRPC/gNMI, syslog, API, flow. Zero blind spots.
Predict & diagnose
TSLAM4b baselining flags degradation 30–90 min ahead; ARGUS names one root cause across domains in <60s.
Decide the safe fix
Ritam reasons over the cause and your runbooks, with blast-radius and policy checks before anything runs.
Act — on approval
Agents propose, dry-run and execute the intent. You approve what matters; every action is logged.
Temporal-spatial anomaly detection — a behavioural fingerprint per entity; 90%+ noise suppressed, 30–90 min ahead.
Multi-turn causal reasoning — one true root cause across domains in under 60 seconds.
Transfer-vectors & event correlation — tells causal chains from coincidence, killing false-positive RCA.
One estate, programmable end-to-end.
The same declare–correlate–act model spans your entire estate. Four domains become one programmable fabric — and asset, service and operations management ride along as how you govern it.
Network
optical · IP/MPLS · RAN · WiFi
Security
SIEM · firewall · endpoint · compliance
Applications
APM · observability · digital experience
IT & Cloud
multi-cloud · virtualization · SD-WAN
ITAM
Assets, licences & cost — governed continuously, not audited annually.
ITOM
Operations & assurance — discovery, AIOps, capacity across the fabric.
ITSM
Service & change — intent turned into governed, audited action.
ARKNOC — proven at hyperscale, in production.
The programmable model isn’t a lab demo. Ritam runs a multi-vendor NOC in production for a Tier-1 Indian operator — the scale credibility that de-risks your rollout. On-prem is the default; this is proof it also runs cloud-native at hyperscale.
Tier-1 Indian mobile operator
Auditable production metrics from a live Tier-1 deployment — operator reference calls by arrangement.
See CraftUnify in action.
The intent console — declared goals, what’s held, and what’s waiting on your approval.
Legacy vs programmable — from quarter one.
| Operating model | Legacy — by hand | Programmable — by intent |
|---|---|---|
| Tool estate | 5–12 siloed platforms | 1 control plane, whole estate |
| Cross-domain RCA | 6–8 hrs, manual triage | <60 sec, ARGUS reasoning |
| Alert volume | >85% false positives | <10% noise, TSLAM4b |
| SLA management | reactive, found after impact | 4–8 hr predictive lead |
| Change execution | manual, vendor by vendor | declared intent, Ritam on approval |
[ ] values to confirm against account baseline.
A de-risked path — delivered with your SI.
Every stage is co-funded, KPI-gated and reversible. For large accounts we deliver through your Tier-1 SI partner — you keep your prime, we bring the programmable layer.
Discovery & demo
Workshop with IT, NOC & security leadership. Live Ritam across your estate. Baseline tool count, MTTR and alert volume to set ROI.
You bring: Team availability · current tooling inventory
→Performance-guaranteed PoC
2–3 domains programmed. KPIs defined upfront in the MoU. If agreed KPIs aren’t met, you exit at zero further cost.
You bring: Co-funded PoC · data-feed access
→Full rollout
Phased across the whole estate. Agents enabled with approval gates. SI-delivered, enterprise SaaS, optional white-label.
You bring: SaaS fees · zero additional CapEx
The programmable enterprise suite.
Three surfaces, one AIOps engine underneath — Ritam. Prove one, extend without re-integrating.
CraftUnify
Program the whole estate by intent.
You are hereCraftDEM
Own the experience number, full-stack.
Explore →CraftCompliance
Hold your posture true, continuously.
Explore →The intent console.
Declared goals held across four domains, one awaiting approval, blast-radius shown.
See your estate become programmable.
A live demonstration and a PoC proposal scoped to your specific environment.