# MatreComm Technologies

> Deep-tech AI operations software from Bengaluru, India — agentic, goal-driven AIOps. Sovereign, on-prem by design. Every product is powered by Ritam, MatreComm's autonomous AIOps engine (a true DarkNOC): declare the outcome you own; Ritam holds it true through a WATCH → DX → PLAN → ACT closed loop, multi-vendor and carrier-grade.

## Platform

- [Ritam](https://www.matrecomm.com/ritam): MatreComm's AIOps engine — a true DarkNOC. Detects, diagnoses and remediates multi-vendor networks in a closed loop, on-prem and sovereign, with the operator in command.

## Carrier Operations (CraftWorld suite)

- [CraftWorld](https://www.matrecomm.com/craftworld): Carrier operations suite — mobility, transport and access run by goals on the Ritam platform. Multi-vendor, on-prem, carrier-grade.
- [Mobility](https://www.matrecomm.com/mobility): Declare session success, call quality and slice targets across 5G core, RAN and subscriber edge; Ritam holds them, pre-empting congestion before customers feel it.
- [Transport](https://www.matrecomm.com/transport): DWDM, OTN and IP/MPLS managed as one backbone by goals — five-nines availability, latency and protection — with degradation pre-empted before the span drops.
- [Access](https://www.matrecomm.com/access): FTTx, PON and fixed wireless run by goals — provisioning speed, fibre-fault MTTR and per-subscriber availability — with fibre cuts predicted before the subscriber calls.

## Enterprise Products

- [CraftUnify](https://www.matrecomm.com/craftunify): Makes the whole enterprise estate — network, security, applications and IT — programmable by intent. Proven in production.
- [CraftDEM](https://www.matrecomm.com/craftdem): Full-stack observability and digital experience monitoring under one goal-driven model. eBPF + OpenTelemetry. For BFSI, OTT, SaaS.
- [CraftCompliance](https://www.matrecomm.com/craftcompliance): Compliance as a continuously-held, goal-driven state — continuous control monitoring, automated evidence, predictive drift, CERT-In 6-hour incident reporting, India and global frameworks.
- [CraftTWIN](https://www.matrecomm.com/crafttwin): Private 5G standalone (SA) core and NMS you run yourself — deterministic per-use-case slices, on-prem and air-gap-capable. For manufacturing, ports, mining and defense.
- [CraftWANI](https://www.matrecomm.com/craftwani): Enterprise WiFi managed by experience goals plus compliant PM-WANI public access — captive portal, RADIUS/RADSEC, eKYC, IPDR, C-DOT registry interop.
- [CraftSecOps](https://www.matrecomm.com/craftsecops): Security operations and SIEM on the same correlation graph as the network — one causal engine triaging alerts and tracing attacks across security and infrastructure.
- [CraftSASE](https://www.matrecomm.com/craftsase): SD-WAN unified with the security service edge — ZTNA, SWG, CASB, FWaaS — governed by declared access goals. Sovereign PoPs, on-prem control plane.

## Solutions by industry

- [Telecom operators](https://www.matrecomm.com/solutions/telecom): Autonomous ops, subscriber experience assurance and sovereign compliance in one platform. MatreComm for telecom operators: a deep-tech operations platform spanning every domain your network runs.
- [Manufacturing & Industry](https://www.matrecomm.com/solutions/manufacturing): MatreComm for manufacturing and industry: unified OT and IT visibility, with every byte of plant data kept on your infrastructure.
- [Public WiFi & ISP](https://www.matrecomm.com/solutions/public-wifi): MatreComm for public WiFi and ISPs: scales alert triage and self-healing to endpoint count, so subscriber growth doesn't mean linear ops headcount growth.
- [BFSI](https://www.matrecomm.com/solutions/bfsi): MatreComm for BFSI: autonomous network operations and continuous compliance, entirely on your infrastructure, for institutions with zero margin for error.
- [Government & Defense](https://www.matrecomm.com/solutions/government): MatreComm for government and defense: air-gap capable operations tooling with zero external dependency and full independent governance.

## Solutions by outcome

- [Autonomous network operations](https://www.matrecomm.com/solutions/autonomous-operations): Live in production at a Tier-1 Indian operator. Autonomous NOC operations from MatreComm — Ritam correlates signal across Mobility, Core, Transport, and Access, so your team acts on incidents, not noise.
- [Digital experience assurance](https://www.matrecomm.com/solutions/experience-assurance): Digital experience assurance from MatreComm: measures what the subscriber actually experiences, and alerts you before it becomes a complaint.
- [Continuous compliance](https://www.matrecomm.com/solutions/continuous-compliance): Zero data leaving your perimeter. Continuous compliance from MatreComm: CraftCompliance runs entirely on your infrastructure — continuous audit trails, policy enforcement, and regulatory readiness.
- [Private & sovereign connectivity](https://www.matrecomm.com/solutions/private-connectivity): No hyperscale cloud dependency, no data transiting jurisdictions you don't control. Private and sovereign connectivity from MatreComm — operations run entirely within your infrastructure boundary.
- [Network modernization & cost optimization](https://www.matrecomm.com/solutions/network-modernization): Right-size capacity, automate routine ops and forecast demand with Ritam — so opex per subscriber stops climbing with growth. Network modernization from MatreComm.

## Guides

- [How to automate CERT-In 6-hour incident reporting](https://www.matrecomm.com/guides/cert-in-6-hour-incident-reporting): What Direction No. 20(3)/2022-CERT-In actually requires, the 20 reportable incident types, the workflow that fits inside six hours, and which parts of it are machine work.
- [Best agentic AIOps platforms for telecom operators](https://www.matrecomm.com/guides/best-agentic-aiops-platforms): The eight criteria that separate a platform which acts from one which only correlates alarms, the four proofs to demand in a proof of concept, and where Ritam stands on each.

## Datasheets

- [CraftUnify — Private 5G End-to-End Network Management System](https://www.matrecomm.com/datasheets/craftunify-private5g-nms): Single pane of glass for the entire private 5G estate — core, radio, switching, transport, edge and every connected device.
- [CraftDEM — Goal-Driven Digital Experience](https://www.matrecomm.com/datasheets/craftdem): Experience as a goal — outside-in and inside-out, correlated as one.
- [CraftWorld Access — Goal-Driven FTTx, PON & Last Mile](https://www.matrecomm.com/datasheets/craftworld-access): Service delivery, held as a goal — fibre faults predicted before the link drops
- [CraftWorld Mobility — Goal-Driven RAN, Core & Subscriber](https://www.matrecomm.com/datasheets/craftworld-mobility): Subscriber experience, held as a goal — core, RAN, and edge correlated as one
- [CraftWorld Transport — Goal-Driven Optical & IP Backbone](https://www.matrecomm.com/datasheets/craftworld-transport): Five-nines transport, held as a goal — optical and IP correlated as one
- [CraftUnify — AI-Driven Programmable Enterprise](https://www.matrecomm.com/datasheets/craftunify-programmable-enterprise): AI-native enterprise IT operations — managed by goals, not by effort
- [CraftCompliance — Goal-Driven Compliance Management](https://www.matrecomm.com/datasheets/craftcompliance): Compliance as a continuous goal — prove a control once, report it everywhere
- [CraftWANI — Goal-Driven Cloud-Managed WiFi](https://www.matrecomm.com/datasheets/craftwani): One platform, every access point, any vendor — managed by goals
- [CraftSASE — Goal-Driven Secure Access Service Edge](https://www.matrecomm.com/datasheets/craftsase): Network and security, converged — secure access from anywhere, managed by goals
- [CraftBranch — Goal-Driven Software-Defined Branch](https://www.matrecomm.com/datasheets/craftbranch): The whole branch — connectivity, security, LAN, and assets — on one control plane
- [CraftTWIN — Industrial Automation Platform](https://www.matrecomm.com/datasheets/crafttwin): Deterministic private 5G with industrial fleet management built into the core
- [MatreComm Native 5G SA Core](https://www.matrecomm.com/datasheets/native-5g-sa-core): A fully owned 3GPP Release 17 Standalone core — not a repackaged open-source project

## Articles

- [Beyond Uptime: Why "The Network Is Healthy" Doesn't Mean Your Subscribers Are Happy](https://www.matrecomm.com/blog/beyond-uptime-network-health-vs-subscriber-experience): Infrastructure metrics are aggregates. Experience is individual. Why green dashboards still lose subscribers one bad session at a time.
- [When OT Meets IT: Closing the Observability Gap on the Plant Floor](https://www.matrecomm.com/blog/when-ot-meets-it-closing-the-observability-gap): Private 5G and industrial IoT turned the plant floor into a networked environment. Most monitoring stacks never made the same transition.
- [Why NOC Teams Are Drowning in Alerts — and How Autonomous AIOps Fixes It](https://www.matrecomm.com/blog/why-noc-teams-are-drowning-in-alerts): Alert fatigue isn't a staffing problem — it's an architecture problem. What changes when the NOC runs on a sense–decide–act loop.
- [Sovereignty Isn't Just Where Your Data Sits — It's Who Operates the Systems Watching It](https://www.matrecomm.com/blog/sovereignty-is-not-just-where-data-sits): Data residency answers where data rests. The harder question is who operates the systems watching it — in real time.

## About

- [About MatreComm](https://www.matrecomm.com/about): Company, leadership and advisory.
- [Security & trust](https://www.matrecomm.com/security): Where data is processed, what the platform is permitted to change, audit and residency, and how to report a vulnerability.
- [Resources](https://www.matrecomm.com/resources): Datasheets and technical documents.
- [Blog](https://www.matrecomm.com/blog): Engineering and product articles.
- [Contact](https://www.matrecomm.com/contact): Talk to MatreComm — demos, evaluations, careers. Email: info@matrecomm.com.